A botched firmware update for Samsung smart TVs has left many owners unable to use their devices, two weeks after it happened.
The issue affects only UK owners of newer models of smart TVs.
KIES: This program is used to update Samsung branded devices, allowing us to download the ROM and install it to the mobile device from your PC.
KIES itself downloads the firmware for you based on your device and location, so if a ROM hasn't been rolled out to your device or location, you won’t be able to install it using KIES.
Installing the ROMTo install the ROM, you’ll have to locate the specific program which is suitable for your brand of smartphone or use a custom recovery, which requires your device to be unlocked and rooted.